Terms & Conditions

1.These Terms

The following Terms and Conditions will be considered binding for all Customers of Raven Performance Remapping and or ‘Users’ of our ‘Website’  and ‘Services’; www.ravenperformanceremapping.co.uk. Other relevant policy may be referred to within accompanied by any external link for clarity. 

Please read carefully.

By using our website and or services ‘You‘ agree to our to our terms and conditions and that you shall comply with all Terms and Conditions 

2. Interpretations 

The following terms shall be interpreted as follows:

2.1 ” Assumptions” when conducting our services your assumption the following

• 2.1.1. Your vehicle is in full and total road worthy condition ;
• 2.1.2. You vehicle has been maintained in accordance with the manufacturer recommendation;
• 2.1.3 Your vehicle has no mechanical and / or electrical faults ;
• 2.1.4 You have certain level of mechanical sympathy and / or understanding, that abuse when the vehicle is hot or cold excessive wear on engine parts, especially turbochargers;

2.2 Services :any service we provide

2.3 Serving location: The area of which we can offer our services to

2.4 Vehicle: any car

2.5 Website: www.ravenperformanceremapping.co.uk

2.6 We / Us / Our: Raven Performance Remapping 

2.7 You / Your / Yourself : The legal owner and or register keeper of the vehicle to receive our services

2.8 Work: any service we provide 

3 Other Applicable Polices 

3.1 These Terms include the following policy of which you agree to:

3.1.1 Privacy Policy, in which sets out tern in which we process any personal data that has been provided or collected via our services and / or our website

3.1.2 Our Cookie Policy which explains information about cookies on our website 

4. Deposit 

4.1 We reserve the right to request a deposit at the time of booking for any service we are to provide

4.2 The Deposit is non refundable unless we cancel your booking

4.3 The deposit is to secure a date in our diary and not a deposit for the work to be done

5 Our Services

5.1 You are happy to allow your vehicle to receive our services and or be remapped at your own personal risk thus absolving “us” of any failure should any failure occur  

5.2 We accept no responsibility for any damage or injury incurred whilst we our conducting our services and / or after.

5.3We accept no responsibility for any faults or issues relating to the diesel particulate filter ( DPF ) blocking up, it is your responsibility to ensure that the vehicle is driven in a correct manner to allow the DPF to regenerate 

5.4 We reserve the right to not extend our serves to any customer 

5.5 When conducting our service your assume that “your” vehicle meets our “assumptions“

6. Risks 

6.1 By booking our services your understand and have researched the potential implications of engine modifications. Remapping an engine does add additional stress to vehicle components, whilst our the remaps and or files we used have been well developed and are designed to work within safe parameters of a stock vehicle, any near end-of-service-life drivetrain components can fail. It is your responsibility to ensure that the vehicle is in correct condition to be worked on by us including remapping.

6.2 We accept no responsibility and or liability for the replacement of any drivetrain components.

7 Breakdown Cover / Recovery

7.1 We are not liable for any recover cost due to a break down before or after we have worked on your vehicle

8 Exclusion of Liability

8.1 We (including any employees or any person working on our behalf with expressed permission from ourselves) will not be responsibly or liable for any indirect, unforeseen or consequential losses incurred by your self (including any expenses incurred, loss of profit and/or compensation)

8.2 These terms expressly exclude our liability for any property damage

8.3 None of our Terms and Conditions excludes or limits our lability for any personal injuries or death suffered due to our negligence

8.4 None of our Terms and Conditions shall play an effect on your statutory rights

8.5 We will not be liable for any damages or loss resulting from viruses, cyber-attack, distributed denial of service attack or any malicious software, data, content and harmful material that may infect and/or damage your computer equipment, computer software, programs or any associated equipment and/or property, which may arise from the use of our website (including any downloading of content) as well as any external links presented on our website

8.6 Any websites linked to our website should not be interpreted as an endorsement by us, we assume no liability for any damage of loss suffered which may arise from the use of any linked websites.

8.7 We will not be liable for any websites linked to our website which may cause damage or loss suffered by yourself via the use of them. Said linked websites should not interpreted as an endorsement by us to use them (linked websites).

8.8 we not be held liable for any delays or failure to perform any of our obligations due to any event of other circumstance beyond our reasonable control.

9. Jurisdiction and Governing Law

9.1 These terms and conditions shall be governed by UK Law of which, you shall agree to the exclusive jurisdiction of the UK courts.